Our 30-Day Satisfaction Guarantee

We stand behind every product we make. If something isn't right, we'll make it right.

Reach out within 30 days of your order and choose a refund or replacement. Items should be in resellable or original condition for a full refund; defective items are covered regardless. For hygiene reasons, opened test strips and used filters can't be returned unless defective.

To start, email support@elutidewaterlabs.store with your order number and we'll take it from there.